Terms of Service

1. Acceptance of these terms

Kestrel Accounts is a product of Fulgur Forge, a trade name of ChrisV Consulting LLC, a Colorado limited liability company ("we," "us"). These terms are a binding agreement between ChrisV Consulting LLC doing business as Fulgur Forge and the firm you represent. You accept them by checking the acceptance box at signup, and by accessing or using the service. You must be at least 18 and have authority to bind your firm. The Privacy Policy is incorporated into these terms by reference.

2. The service

Kestrel Accounts is practice-management software for bookkeeping firms: it tracks the work of doing the books, including monthly close checklists, client requests, notes, projects, and prospect intake. It is not accounting software, does not hold or transmit funds, and does not provide accounting, tax, legal, or other professional advice. No fiduciary or professional-client relationship is created by using it. Features may change as the product evolves; anything labeled beta or preview is provided as-is.

3. Accounts and security

Keep your account information accurate and your sign-in method secure. Sign-in links sent to your email are for you alone; forwarding them grants access to your account. You are responsible for activity under your firm's accounts, including seats you invite. Notify us promptly of any unauthorized access.

4. Your firm's data

Your firm retains ownership of the data it enters. You grant us a limited, non-exclusive, royalty-free license to host, process, and display that data solely to provide and secure the service. We may use de-identified, aggregated data to improve the product; we do not use your firm's client records to train machine-learning models.

Your firm is responsible for the data it enters about its own clients, and you confirm you have the authority or consent to record it. We process that data on your firm's behalf as described in the Privacy Policy.

5. Trials, fees, and billing

New firms receive a 7-day free trial with no payment method required. Paid subscriptions are billed per seat, monthly or annually, in USD. Payments are processed by Stripe; charges and receipts appear from Fulgur Forge.

When a trial ends without a payment method, the account becomes read-only rather than closed: your firm's data is retained and stays viewable and exportable, and you simply can't add or change records until billing is added, which restores full access immediately. This is separate from the failed-payment suspension described next.

Subscriptions renew automatically until canceled. You may cancel at any time; access continues through the period already paid. Fees already paid are non-refundable except where required by law or at our discretion. If a payment fails, we may suspend access after notice until it is resolved.

We may change pricing with notice; changes take effect at your next renewal. You are responsible for applicable taxes.

6. Acceptable use

Don't misuse the service. That includes: attempting to access other firms' data; probing, scanning, or testing the vulnerability of the service without written permission; interfering with its operation; transmitting malware; impersonating us or others; reselling access; scraping the service or using it to build a competing product; entering data you have no right to enter; or using the service to violate the law. We may suspend or terminate accounts engaged in these activities.

7. Our intellectual property

The service itself (its software, design, and branding) belongs to Fulgur Forge. If you send us feedback or suggestions, we may use them without restriction or compensation.

8. Automated features

The service may include automated or AI-assisted features (for example, drafting or analysis aids). Their output can be incomplete or inaccurate; your firm is responsible for reviewing it before relying on it in client work.

9. Third-party services

The service is built on third-party infrastructure and may link to third-party services. We are not responsible for third-party content or policies.

10. Termination and data export

You may close your firm's account at any time. We may suspend or terminate accounts that violate these terms, or terminate the service with reasonable notice. On closure in good standing, you may request an export of your firm's data before deletion; outstanding fees remain owed. Sections 4, 7, and 11 through 14 survive termination.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CHRISV CONSULTING LLC (D/B/A FULGUR FORGE) WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS INTERRUPTION. OUR AGGREGATE LIABILITY FOR ALL CLAIMS IS CAPPED AT THE GREATER OF THE FEES YOUR FIRM PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR $100.

13. Indemnification

Your firm will indemnify ChrisV Consulting LLC (d/b/a Fulgur Forge) against claims arising from your violation of these terms, your violation of law, or data your firm enters without authority to do so.

14. Disputes and governing law

Before filing any claim, contact us at legal@fulgurforge.com and we'll attempt to resolve it informally within 60 days. Claims that can't be resolved informally will be settled by binding individual arbitration in Denver, Colorado under AAA rules; class actions are waived, and either party may instead use small-claims court for qualifying claims or seek equitable relief to protect intellectual property. These terms are governed by Colorado law.

15. Changes to the service or terms

We may modify the service over time. If we materially change these terms, we will notify account holders by email or in-product notice before the changes take effect; continued use after that constitutes acceptance. If you disagree, you may cancel before the changes take effect.

16. Contact

Questions about these terms: legal@fulgurforge.com. These terms plus the Privacy Policy are the entire agreement between your firm and Fulgur Forge for the service. If any provision is found unenforceable, the rest remain in effect.